This Privacy Policy describes how NXTLVL (referred to as "NXTLVL", "we", "us", "our" or "controller") collects, uses and protects the personal data of visitors to our website and clients using our services.
We take the protection of your personal data seriously and process it in accordance with applicable law, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
1. Who processes your data
Data controller:
NXTLVL.eu
Brno, Czech Republic
Email: nxtlvl.eu@gmail.com
Web: https://linktr.ee/nxtlvl.eu
2. What personal data we process
Contact details
- Full name
- Email address
- Phone number
Information related to the services
- Athletic history
- Training goals
- Performance data
- Age
- Height, weight and other data voluntarily provided by the client
- Video recordings and training materials sent by the client
Technical data
- IP address
- Device type
- Browser type
- Website visit information
3. Purposes of processing
We process your data for the purposes of:
- communication with prospects and clients,
- providing coaching services,
- creating individual training plans,
- organizing online and in-person training,
- recruiting support,
- handling questions and requests,
- improving service quality,
- protecting our legitimate interests,
- fulfilling legal obligations.
4. Legal basis for processing
We process personal data on the basis of:
Performance of a contract
When you order our services.
Legitimate interest
For example when communicating with prospects or protecting our rights.
Consent
If you voluntarily provide data beyond what is necessary to deliver the services or subscribe to marketing communication.
Legal obligations
Where processing is required by law.
5. How long we retain data
We retain personal data only for as long as necessary to fulfil the purpose of processing. Typically:
- client data for the duration of the cooperation,
- accounting and tax documents within statutory retention periods,
- marketing consents until they are withdrawn.
After this period, the data will be securely deleted or anonymized.
6. Who your data may be shared with
Your data may be shared only to the extent necessary with:
- web hosting providers,
- email service providers,
- cloud storage providers,
- accounting or legal advisors,
- public authorities where required by law.
We do not sell your personal data to third parties.
7. Transfer of data outside the European Union
Some tools used to deliver the services may store data outside the European Union.
In such cases, we ensure that GDPR requirements are met and that an adequate level of personal data protection is maintained.
8. Your rights
Under the GDPR you have the right to:
- request access to your data,
- request correction of inaccurate data,
- request erasure of your data,
- request restriction of processing,
- object to processing,
- request data portability,
- withdraw consent given.
You can exercise your rights via the email address above.
9. Data security
We take reasonable technical and organizational measures to protect personal data against:
- unauthorized access,
- loss,
- misuse,
- alteration,
- disclosure.
10. Cookies
The website may use cookies for proper functioning, analytics and improving the user experience.
11. Contact
For any questions regarding personal data protection, please contact us at nxtlvl.eu@gmail.com.